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LegalStudio

Multilingual rebuild with client portal and AI concierge

A 30-person Casablanca law firm needed their decade-old site replaced with a modern, multilingual platform. Their clients had no way to check case status online, and the firm's phone lines were overloaded with routine questions.

Client

Cabinet Juridique Bennani

Sector

Legal

Location

Casablanca

Size

30 employees

Timeline

5 weeks

Project scope

  • Full multilingual FR/EN website redesign (8 pages)
  • Custom client portal with secure login and real-time case status
  • AI concierge trained on the firm's practice areas and FAQs
  • Lawyer profile pages with expertise filtering
  • Smart contact form that routes inquiries by practice area
  • Integration with existing case management system

AI features

  • Concierge chat handling 200+ questions/month in FR and EN
  • Smart inquiry routing reducing receptionist workload by 40%
  • Client portal with AI-generated case status summaries

Results

From overloaded phone lines to self-service

  • Client portal adopted by 80% of active clients within 2 months
  • Phone inquiries reduced by 45% — staff redirected to billable work
  • Concierge handles routine questions 24/7, freeing the team for complex cases
  • Site now generates 3x more qualified leads through smart routing

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